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Liquid Web Reviews

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Overall Rating

4.3
11 Reviews
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About Liquid Web

Liquidweb.com is a hosting company devoted to web and cloud professionals. The focus of the company translates to products, services, and support designed specifically for mission-critical sites, stores, and applications. The team consists of nearly 250+ experienced administrators, engineers, and technicians dedicated to making the life of their customers easier.

The products offered by Liquidweb.com are robust enough for businesses of every size. They offer a range of hosting products including Dedicated servers, VPS, Cloud Dedicated servers, VMware Private Cloud, Managed WordPress, Managed WooCommerce, Magento Cloud, Private VPS Parent, Server Clusters, High Performance, High Availability, Database Hosting, and HIPAA Compliant hosting. Each of these products is designed to cater to different needs and comes with different pricing options.

In terms of services, Liquidweb.com offers SSL certificates and VPN servers. They also provide firewalls and malware removal services as add-on packages for your hosting plan. The company has round-the-clock security monitoring for all of its data centers to mitigate the risk of theft.

Liquidweb.com is recognized for its commitment to excellence and has a reputation for providing reliable, high-quality hosting solutions. The company is built on enterprise-grade Dell and Cisco infrastructure, Intel Xeon and AMD EPYC processors, redundant 10/25G networking, and RAID-protected SSD and NVMe storage.

In conclusion, Liquidweb.com is a comprehensive solution for businesses looking for reliable and scalable hosting services. It offers a wide range of products and services designed to meet the diverse needs of its customers.

Liquid Web Pros & Cons

Pros and Cons of Liquid Web

Pros

  • High Performance: Liquid Web is known for its fast loading speeds, with average site load times under 500ms, making it suitable for performance-focused websites.

  • 100% Uptime Guarantee: The service offers a 100% uptime guarantee, providing compensation for any downtime, which enhances reliability for critical business operations.

  • Exceptional Customer Support: Renowned for its 24/7 expert support, Liquid Web ensures quick response times and knowledgeable assistance, surpassing many competitors.

  • Scalability: Users can easily scale their resources without facing overage charges, accommodating growth without interruptions.

  • No Traffic Limits: Unlike many hosts, Liquid Web does not impose traffic limits on its plans, allowing websites to handle surges in traffic without additional costs.

  • Comprehensive Features: Offers a range of features such as automatic backups, free SSL certificates, and various control panel options tailored to user preferences.

Cons

  • High Cost: Liquid Web's services are generally considered expensive, with pricing that may not be suitable for budget-conscious users or small businesses.

  • No Shared Hosting: The absence of shared hosting plans means that it may not cater to users looking for more affordable entry-level options.

  • Email Costs: Email hosting is an additional cost starting at $1 per inbox per month, which can add up quickly for businesses with multiple email accounts.

  • Complex Pricing Structure: The pricing descriptions can be confusing, making it difficult to determine the true long-term costs associated with services.

  • Learning Curve: The proprietary control panel may require time for users to adapt, particularly if they are accustomed to more common platforms like cPanel.

These pros and cons provide a balanced view of Liquid Web's offerings, helping potential customers make informed decisions based on their specific needs.

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Liquid Web Customer Reviews (11)

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Liquid Web Customer’s Q&A

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Liquid Web Features and Benefits

Key Features and Benefits of Liquid Web

Liquid Web provides a range of features and benefits that cater to various hosting needs:

  • Performance: Offers fast and reliable hosting with average site load times under 500ms, ensuring quick access for users.

  • Uptime Guarantee: Provides a 100% uptime guarantee, with compensation for any downtime, making it one of the most reliable options in the market.

  • 24/7 Expert Support: Renowned for its exceptional customer support, Liquid Web offers round-the-clock assistance with knowledgeable staff available to resolve issues promptly.

  • Scalability: Supports vertical growth with flexible hosting plans, allowing users to scale resources as needed without facing overage charges.

  • Daily Backups: Includes automatic daily backups, enabling easy restoration of websites in case of data loss.

  • Free SSL Certificates: Offers free SSL certificates for secure data transmission, essential for e-commerce and protecting user information.

  • Control Panel Options: Users can choose between various control panels like cPanel, Plesk, and InterWorx, providing flexibility based on user preference and expertise.

  • Email Hosting: Every hosting plan includes an email server, enhancing professionalism for businesses.

  • Cloudflare Integration: Provides optional integration with Cloudflare, improving site loading speeds through a global content delivery network.

  • Custom Solutions: Capable of designing and managing tailored hosting solutions for businesses of all sizes, from startups to enterprises.

These features collectively position Liquid Web as a premium choice for businesses seeking robust hosting solutions with high performance and exceptional support.

Liquid Web Pricing

Pricing for Liquid Web

Liquid Web offers a variety of pricing plans tailored to different hosting needs:

  • Managed WordPress Hosting: Starting at $19 per month for a single domain, which includes 2TB of monthly data transfers and 15GB of SSD storage.

  • VPS Hosting: Plans begin at $35 per month, with configurations that include various amounts of RAM and SSD storage.

  • Dedicated Servers: Pricing starts at $169 per month, offering high-performance configurations suitable for businesses requiring robust server capabilities.

  • Cloud Hosting: Prices start at $149 per month, providing flexible resources across multiple servers.

  • Reseller Hosting: Packages begin at $99 per month, allowing individuals or businesses to offer hosting services under their own brand.

These options reflect Liquid Web's focus on premium hosting solutions, catering primarily to businesses that require reliable performance and support.

Payment Method

Payment Methods at Liquid Web

Liquid Web offers several payment methods for its customers:

  • Credit Card: The primary method of payment is through credit cards, which are charged on a monthly basis. Customers are automatically enrolled in auto-pay if a credit card is on file.

  • PayPal: Customers can also opt to use PayPal as a payment method. However, if there are issues linking PayPal to the billing interface, customers may need to request a proforma invoice directly.

  • Manual Payments: Customers have the option to make one-time payments using different credit cards or payment methods as needed.

Important Notes

  • Billing Cycle: Payments are typically charged without an invoice, and billing commences on the first day services are made available.

  • Notification of Charges: If another payment method is approved, Liquid Web will notify customers via email about their monthly invoices.

  • Change Limitations: Changes to payment methods may be limited to three modifications per month for security reasons.

These details ensure that customers are informed about how they can manage their payments effectively.

Liquid Web FAQs

FAQ

Liquid Web Return Policy?

Return Policy of Liquid Web

Liquid Web's return policy is quite strict. The key points include:

  • Non-Refundable Services: All services provided by Liquid Web are non-cancellable and all fees are non-refundable. This means that customers are not entitled to any refunds for the services they purchase.

  • Setup Fees: Any setup fees incurred are also non-refundable.

  • Third Party Products: Products from third-party vendors purchased through Liquid Web are similarly non-refundable, even if the service agreement is terminated.

This policy emphasizes that once a service is purchased, there is no opportunity for a refund, which is crucial for customers to consider before making a commitment.

For more detailed inquiries or specific situations, reviewing the terms directly on their website or contacting customer support may provide additional clarity.

FAQ

Liquid Web Alternatives

Here are some of the top alternatives to liquidweb.com:

  1. Cloudways
  2. HostWinds
  3. Kinsta
  4. Pantheon
  5. Hostinger
  6. DigitalOcean
  7. WP Engine
  8. Google Cloud Storage
  9. BigRock
  10. Microsoft Azure

Each of these alternatives offers a variety of services similar to Liquid Web, including cloud hosting, VPS hosting, and managed WordPress hosting. Some of them also offer additional features such as global data centers, more SSD storage, and highly scalable cloud VPS plans. These alternatives can be a good choice depending on specific needs and budget considerations. Hope this helps! If you have more questions, feel free to ask.

FAQ

How To Open A Liquid Web Account?

To open an account on liquidweb.com, follow these steps:

  1. Navigate to liquidweb.com.
  2. Look for the Account section.
  3. Click on Users.
  4. Click on Add A User to create a new user.
  5. Select a User Role for the user being created.
  6. Enter the required information in the remaining fields.
  7. Click Save to create the user.

Once the account is created, it provides easy access to all account details and services. Manage servers, add services, track activity, and make payments in one convenient interface. The navigation menu is always on the left side for quick access to any section of the Liquid Web account.

Remember, the account number and a support passphrase link are near the top of the screen. These details will be required if you call in to the Support team or open a chat from the general website rather than from your authenticated Manage Portal.

Hope this helps! If you have more questions, feel free to ask.

FAQ

About Liquidweb.com Prices and Cost?

Liquidweb.com offers a variety of hosting products. The Managed Hosting line of products is robust enough for businesses of every size. Here are some of the offerings:

  • Dedicated servers: Customizable single-tenant traditional servers starting at $199/month.
  • VPS: High performance VPS with root access starting at $20/month.
  • Cloud Dedicated: On-Demand single-tenant cloud servers starting at $159/month.
  • VMware Private Cloud: Scalable VMware Private Cloud hosting on multi-tenant or dedicated infrastructure starting at $510/month.
  • Managed WordPress: Performance-tuned for WordPress sites starting at $17.50/month.
  • Managed WooCommerce: An all-in-one solution for high-performing WooCommerce stores starting at $17.50/month.
  • Magento Cloud: Feature-rich and ready for commerce starting at $37.20/month.
  • Private VPS Parent: Deploy VPS on your own private server starting at $159/month.
  • Server Clusters: Custom-built hosting platforms for your business needs starting at $743/month.
  • High Performance: Distribute web traffic across servers to minimize latency starting at $1,127/month.
  • High Availability: Multi-server environments to minimize downtime starting at $1,448/month.
  • Database Hosting: Reliable hosting for mission-critical databases starting at $1,498/month.
  • HIPAA Compliant: Hosting for the healthcare industry starting at $229/month.

In addition, there are Managed Windows Hosting options available for Microsoft Windows and SQL Server projects. If you're working on a complex project, Liquidweb.com can work with you to build the ideal solution for your most demanding projects.

Please note that prices may vary and it's always best to check the official website for the most accurate and up-to-date information.

FAQ

What are the Liquidweb.com hosting products?

Liquidweb.com offers a wide range of hosting products designed to cater to businesses of all sizes. Here are some of the key products:

  • Dedicated Servers: These are customizable single-tenant traditional servers.
  • VPS: High-performance Virtual Private Servers with root access.
  • Cloud Dedicated: On-demand single-tenant cloud servers.
  • VMware Private Cloud: Scalable VMware Private Cloud hosting on multi-tenant or dedicated infrastructure.
  • Managed WordPress: Hosting performance-tuned specifically for WordPress sites.
  • Managed WooCommerce: An all-in-one solution for high-performing WooCommerce stores.
  • Magento Cloud: Feature-rich and ready for commerce.
  • Private VPS Parent: Allows you to deploy VPS on your own private server.
  • Server Clusters: Custom-built hosting platforms for your business needs.
  • High Performance: Distributes web traffic across servers to minimize latency.
  • High Availability: Multi-server environments to minimize downtime.
  • Database Hosting: Reliable hosting for mission-critical databases.
  • HIPAA Compliant: Hosting for the healthcare industry.
  • Managed Windows Hosting: Customizable hosting built for Microsoft Windows and SQL Server projects.

Each product is designed to meet specific needs and comes with different pricing options. It's worth noting that Liquidweb.com also offers custom solutions for complex projects. The hosting advisors at Liquidweb.com can work with you to build the ideal solution for your most demanding projects. They also offer a suite of cloud hosting solutions, including Cloud Metal and Cloud VPS, which are instantly deployable and customizable. These products are software-agnostic and can be integrated into any new or existing application or software deployment.

Remember, choosing the right hosting product depends on your specific needs and requirements. It's always a good idea to do a thorough comparison and consider factors such as performance, scalability, cost, and support before making a decision.

FAQ

How can I contact Liquid Web Billing?

To contact Liquid Web Billing, there are several options available. One can reach out to them via phone at 800.580.4985 extension 4. There is also an option to send an email to billing@liquidweb.com. For more comprehensive support, the Liquid Web website offers a Contact Us page where one can create a ticket for around-the-clock assistance. For technical help with an account, there is a Phone Option 2. For questions on billing, there is a Phone Option 3. It's important to note that the Liquid Web office is located at 2703 Ena Dr, Lansing, MI, 48917 and their office hours are Monday to Friday from 06:00 - 20:00, Saturday from 08:00 - 12:00, and Sunday from 09:00 - 20:00. Please remember that these details might have changed, so it's always a good idea to check the official Liquid Web website for the most up-to-date information.

FAQ

What types of hosting plans does Liquid Web offer?

Liquid Web offers Dedicated and VPS hosting plans, as well as Cloud hosting plans through its daughter company.
FAQ

How much do Dedicated and VPS plans cost?

Dedicated plans start at $149.25/month, while VPS plans start at $25/month.
FAQ

What are some features included in Liquid Web's hosting plans?

Liquid Web's hosting plans include single-tenant dedicated infrastructure with cloud features, lightning-fast cloud VPS hosting with root access, and dedicated cloud servers that allow for scalability and customization. It also has no pageview/traffic limits and private data centers.
FAQ

Does Liquid Web offer any bundled hosting packages?

Yes, Liquid Web offers Bundle & Save hosting packages that contain multiple services at discounted prices.
FAQ

What payment options does Liquid Web accept?

Liquid Web accepts credit cards (Visa, Mastercard, Discover, and American Express) and PayPal.
FAQ

How can I contact Liquid Web's technical support team?

You can contact Liquid Web's technical support team by phone (1-800-580-4985), chat, or email. They can also open a support request via My.Liquidweb.Com.
FAQ

About Liquidweb.com Payment Method?

Liquidweb.com offers several options for making a payment on your account. Credit Card is one of the options, accepting VISA, MasterCard, American Express, and Discover. Debit cards can be used for payment as long as they have a Visa or MasterCard logo. Prepaid credit cards are accepted from Visa, MasterCard, and American Express. Another option is PayPal. Payments can be sent to payments@liquidweb.com. Be sure to include your account number, hostname or domain name in the comments or reference section. Lastly, Check & Wire Transfers are also accepted. For check & wire information, contact the billing department. You can also open a ticket to request the check & wire transfer information by logging in to your my.liquidweb.com account.

FAQ

About Liquidweb.com Popular Products and Services?

Liquidweb.com offers a wide range of hosting products and services. These include Managed Hosting products that are suitable for businesses of all sizes. The hosting products include Dedicated Servers, VPS, Cloud Dedicated, VMware Private Cloud, Managed WordPress, Managed WooCommerce, Magento Cloud, Private VPS Parent, Server Clusters, High Performance, High Availability, Database Hosting, and HIPAA Compliant hosting.

The Dedicated Servers are customizable single-tenant traditional servers. VPS offers high performance with root access. Cloud Dedicated provides on-demand single-tenant cloud servers. VMware Private Cloud offers scalable VMware Private Cloud hosting on multi-tenant or dedicated infrastructure. Managed WordPress is performance-tuned for WordPress sites. Managed WooCommerce is an all-in-one solution for high-performing WooCommerce stores. Magento Cloud is feature-rich and ready for commerce. Private VPS Parent allows you to deploy VPS on your own private server. Server Clusters are custom-built hosting platforms for your business needs. High Performance distributes web traffic across servers to minimize latency. High Availability offers multi-server environments to minimize downtime. Database Hosting provides reliable hosting for mission-critical databases. HIPAA Compliant offers hosting for the healthcare industry.

In addition to these, Liquidweb.com also offers Managed Windows Hosting which is customizable hosting built for Microsoft Windows and SQL Server projects. They also provide custom solutions for complex projects. The hosting advisors can work with you to build the ideal solution for your most demanding projects.

Please note that the prices for these services vary, starting from as low as $17.50/mo for Managed WordPress and Managed WooCommerce, and going up to $1,498/mo for Database Hosting. The setup time also varies from as little as 5 minutes to 24-48 hours depending on the product.

Liquidweb.com is known for its unrivaled hosting experience, delivering 99.999% uptime & 24/7 access to the Most Helpful Humans in Hosting®. They aim to be more than your hosting provider, they want to be your hosting partner. Their team, the Most Helpful Humans in Hosting®, are there for you when you need it. Helping is part of their DNA.

In summary, Liquidweb.com offers a comprehensive range of hosting products and services that cater to the needs of various businesses, from early-stage startups to mature businesses requiring enterprise hosting environments. They are committed to providing you with a fast, secure, and hassle-free hosting experience.

FAQ

What are the features of Liquidweb.com?

Liquidweb.com is a hosting company that is devoted to web and cloud professionals. It offers products, services, and support designed specifically for mission-critical sites, stores, and applications. The company has a team of nearly 250+ experienced administrators, engineers, and technicians who are dedicated to making the life of their customers easier.

Liquidweb.com offers a broad portfolio of products including Dedicated servers, VPS, Cloud Dedicated servers, VMware Private Cloud hosting, Managed WordPress hosting, Managed WooCommerce hosting, Magento Cloud hosting, Private VPS Parent, Server Clusters, High Performance hosting, High Availability hosting, and Database Hosting.

The company also offers HIPAA Compliant hosting for the healthcare industry. All of these hosting solutions come with different pricing options.

In addition to these, Liquidweb.com also provides 24/7/365 live chat, email, or phone support. The company prides itself on having the Most Helpful Humans in Hosting®.

Liquidweb.com also has a presence on social networking sites such as Facebook, Twitter, LinkedIn, and YouTube. The company has been powering content, commerce, and applications since 1997 and has over 187,000+ customers in over 150 countries. It manages over 500,000+ sites and has 10 global data centers.

Liquidweb.com has been ranked #1 for dedicated servers by HostingAdvice.com and has the industry's best customer loyalty. The company's hosting services are reliable, highly available, secure, and hassle-free.

In conclusion, Liquidweb.com is a high-end web hosting provider that offers a range of solutions for those with advanced hosting needs. Its WordPress and WooCommerce options are excellent, while its VPS, dedicated, and cloud hosting are great for those who need to store a large number of high-resolution media files.

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